Lubbock, TX (4/15/26) – Zirrus One, a Platinum Member of ACA Connects, today announced the appointment of Chandni Thakrar-Woolam as Chief Executive Officer. She succeeds Ron Pitcock, who is stepping down as CEO and will transition into a role on the company’s Board of Directors.

Pitcock will remain actively involved in supporting the company’s long-term strategy and growth initiatives as Zirrus One continues expanding its managed services and AI-driven operational intelligence platform, Z1N.

“I’m incredibly proud of the foundation we’ve built at Zirrus One and the impact we’ve made supporting service providers,” said Ron Pitcock. “With strong momentum behind both Zirrus One and Z1N, this is the right time for me to step down as CEO and transition into a board role. Chandni is the right leader for this next phase of growth, and I’m excited to support her as we accelerate innovation and expansion.”

Thakrar-Woolam brings two decades of experience across telecommunications, managed services, and technology innovation, with a strong focus on helping service providers modernize operations, strengthen security posture, and unlock new revenue opportunities.

“As a Platinum Member of ACA Connects, Zirrus One is deeply invested in the success of independent and regional providers,” said Chandni Thakrar-Woolam. “Our focus is clear — deliver secure, scalable, AI-driven operational solutions that help operators simplify complexity, reduce risk, and create sustainable growth.”

Zirrus One delivers AI-driven operational intelligence and automation for ACA members, complemented by managed security services and network operations support. Its integrated approach is designed to improve visibility, enhance resilience, and streamline increasingly complex broadband environments. Offerings include SOC-aligned monitoring, threat detection, and operational resilience services that enable providers to scale efficiently while maintaining service excellence.

Under Thakrar-Woolam’s leadership, Zirrus One will continue expanding engagement within the ACA community through thought leadership, education, and collaborative innovation focused on security, AI-enabled operations, and long-term growth.